Believe! THE POLAR EXPRESS Experience
Believe! THE POLAR EXPRESS Experience is a brand new, truly magical, multi-room immersive walkthrough experience that brings the enchanting world of the beloved movie to life in a whole new way.
Step into the Hero Boy's house where you be transported in to THE POLAR EXPRESS movie. Experience the Hero Boy's journey for yourself via a variety of magical adventures culminating at the North Pole - where Santa awaits!
Along the way, you'll encounter familiar faces from the film, such as the Conductor, the Hobo, Smokey and Steamer, and of course Santa himself!
At the North Pole you can unwind and enjoy a delicious complimentary hot chocolate in Santa's workshop while you help Santa prepare for the big day! A perfect festive ending to an unforgettable immersive theatre adventure. It's the ideal experience for families, filled with wonder, joy and festive moments to treasure forever.
Dont miss out on this brand new event for Christmas 2025. Book your tickets today.
For RELAXED SEN PERFORMANCE DAYS please click here
Lap Infants
A child under the age of two who can sit on an adult's lap during various performances and throughout the experience are free of charge. You can add as many as you need at the checkout stage in the add ons section.
Wheelchair tickets are avaialable on the hour every hour, this includes a free of charge carer ticket when purhcasing a wheelchair ticket. Please note maximum door width is 900mm wide so your wheelchair must fit through this.
Essential Carer tickets are available on the hour every hour, which are discounted at 50%
Performance Advisory:Please be advised that this performance contains flashing lights and loud noises, which may not be suitable for individuals with photosensitivity, epilepsy, or sensitivity to sound.
We are running a full day or relaxed performances on 19th November 2025. Carer tickets for this day are discounted at 50%.
This is an official licensed event with Warner Bros. Discovery Global Experiences.
Warner Bros. Discovery Global Experiences (WBDGE) is a worldwide leader in the creation, development, licensing and operating of location-based entertainment based on the biggest franchises, stories, and characters from Warner Bros.' world-renowned film, television, animation, and games studios, HBO, Discovery, Cartoon Network and more. WBDGE is home to the groundbreaking locations of The Wizarding World of Harry Potter at Universal theme parks around the world, award-winning Warner Bros. Studio Tour locations in London, Hollywood, and Tokyo, the iconic Harry Potter New York flagship store, Warner Bros. World Abu Dhabi, The WB Abu Dhabi, The FRIENDS Experience, The Game of Thrones Studio Tour and countless other experiences inspired by Harry Potter, DC, Looney Tunes, Scooby-Doo, Game of Thrones, FRIENDS and more. WBDGE is part of Warner Bros. Discovery's Revenue & Strategy division.
